faq's
Some A's to your Q's.
Do you provide services for all skin types and colors?
Absolutely! As a licensed cosmetologist, I cater to all skin types and tones.
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Do you offer airbrush?
Yes! We offer traditional and airbrush makeup. Airbrush is perfect for bridal since it seals the makeup for a long wear, is waterproof, and gives a flawless finish to your complexion.
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What are your rates?
Please email us for our services and packages we offer.
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Do you offer discounts?
We offer discounts on bridal beauty with a wedding photography package.
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Do you have any tips for keeping my makeup flawless throughout the day and night?
We offer complimentary mini touch up kits to everyone receiving makeup services so you can touch up throughout the day and night and not have to worry about a tear or shine. We also demonstrate how to 'gracefully cry' without disturbing your beautiful makeup.
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Can I hire you for touch-ups throughout the wedding day?
Yes! If our schedule permits, you can hire us for touch-ups for you and your whole bridal party for a minimum of 2 hours at the rate of $200 per hour, per artist. We can stay and touch you up at your wedding location so you stay picture perfect! Returning location must be within a 15 mile radius.
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How do I book?
Please email getmayedup@gmail.com with your wedding date, details, and to check if your date is available. If we have availability we can secure your date with a signed agreement and booking retainer.
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Will you hold my date?
We can only secure a date when a signed agreement and booking retainer is issued.
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Is it okay if I don't know how many people will need services if I want to book?
Yes! If you haven't asked your bridal party yet and have an estimated amount of people, we can book for the minimum package for the definite yes's and can always adjust the package if you decide to add additional people for services.
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Can I make changes to my booking after I reserve my wedding date?
Yes you may add on additional services, but you cannot deduct a service. If you are unsure about a guest, just exclude them from your party and you can add them later.
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How long do services take?
Service times vary depending on a variety of factors including requested look, skin type, hair type, eye shape and personal style. We also include an extra 30 minutes after services for lipstick application, adjustments, and final hair and makeup touch ups. The average hair or makeup service takes approximately one hour per hair or makeup service. The bride may be about 1-1.5 hours per service.
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How do I prep for my event?
After booking is confirmed, we will send you prep sheets for your preview and for the day of the event.
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Do I need to confirm my appointments?
We will send a text or email 24-48 hours before your preview appointment and event to confirm. We will need a confirmation from you for your preview and event for confirmed time and location.
Do you bring an assistant with you?
For larger bridal parties of eight or more services, we would require an assistant artist to help with the amount of services requested. If you are booking both a hair and makeup package we would need an assistant artist.
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Do you have a minimum service requirement?
Yes, please email us at getmayedup@gmail.com for our pricing, packages and services. Our minimum hair or makeup package would accommodate the bride and up to three (3) additional guests. Additional guests can be added to the package for an additional fee. If you would like to book both hair and makeup you would need to book a minimum base hair package and a minimum base makeup package.
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Do you offer a la carte services?
We do not offer a la carte and would require booking at least the minimum base hair or makeup packages to reserve hair and makeup services. Our minimum hair and makeup packages would accommodate 4 people, the bride (1) and up to three (3) additional guests. It is not required to have three guests to book a package. If you have less people for services you can still book for the minimum base packages.
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Do you charge a travel fee?
Travel fee is $1 per mile, round trip, per artist from our salon address (1421 Old York Rd, Abington, PA, 19001) to your preferred destination.
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Are there any other additional fees I should know about?
The client is responsible for covering expenses for locations involving tolls, parking or valet. Toll, parking and valet charges will be added to the final bill or will be billed to the hotel room.
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An early start time fee of $25 per artist will apply for every 30 minutes we are required to be on-site earlier than 6am.
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Holidays will incur a $200 surcharge (per artist) to reserve a date on the following holidays and holiday weekends: New Years Eve, New Years Day, Easter Sunday, Memorial Day, Memorial Day weekend, 4th of July, 4th of July weekend, Labor Day, Labor Day weekend, Thanksgiving, Christmas Eve and Christmas Day.
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Parties of eight or more services would require an assistant artist to help aid with the amount of services requested. If you are booking both a hair and makeup package we would need an assistant artist. There is a $200 per assistant artist fee for each additional artist needed to help with large bridal parties.
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Are tips included?
Gratuity is not included and is welcomed. We know that gratuity is a personal and private choice. If you are unsure of how much to tip, 20% gratuity is customary and greatly appreciated, but entirely up to the client's discretion.
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Do you charge less for short hair or blowouts?
No, it would be counted as a guest hair service included in your hair package. At times short hair or blowouts can take longer than normal styling.
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Am I responsible if someone in my bridal party backs out at the last minute?
Yes, per the agreement the client is still responsible for full payment if someone drops out. Substitutes are welcome to take their place.
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When is my full balance due?
The remaining balance is due 15 days before the wedding date.
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PREVIEW INFORMATION
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Arriving for your appointment
Clients are encouraged to arrive 5 minutes prior to their appointment time so that we can make you as comfortable as possible and attend to any needs you may have. If you are unable to arrive promptly for your appointment, please give as much notice as possible. We strive to maintain a timely schedule and in order to provide great service to our clientele, late arrivals may result in abbreviated service time. If you are later than 10 minutes we may need to modify or reschedule your appointment.
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Can I do a try out trial before booking?
Bridal previews are only available for brides who have already secured their wedding date with a signed agreement and booking retainer. We do not offer try out trials.
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When should I book my preview?
Previews are recommended 2-4 months before the event date. When a preview date is closer to the event date, it will give you a better representation of how your hair/makeup will look for the event date. Hair length/color, skin color/type changes throughout the seasons and may differ from an early preview date and your event date.
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When and where will the preview take place?
Previews are held in salon only Mondays-Thursdays from April-November; Friday and weekend dates are available off-peak season December-March.
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How long does a preview take?
Plan to spend about two (2) hours per preview service (hair or makeup) for your preview and consultation. If you are getting both a hair and makeup preview, plan to spend about four (4) hours for both hair and makeup previews.
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Can I bring someone with me to my preview?
No additional guests are permitted to your preview session. We respectively ask that only you come to your preview appointment due to the limited space and to maintain a peaceful experience for you and all of our guests and to ensure everything runs smoothly and you leave with your desired look.
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Is my preview included in my service?
Yes, your previews are included in your packages along with your wedding day services.
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Do I need to confirm my appointments?
We will send a text or email 24-48 hours before your preview appointment to confirm. We will need a confirmation from you for your preview. If there is no confirmation from you, your appointment will be canceled and must be reschedule for a later date.
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How do I prep for my preview?
After booking is confirmed, we will send you prep sheets for your preview and for the day of the event.
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What if I need to cancel my preview?
Please give us at least 24 hour notice if you need to cancel or reschedule your preview.
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Feel free to reach out if you have any other questions!
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Elaine Maye
267.808.0375
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